Terms & Conditions


    1. Definitions. In these Conditions, the following definitions  apply:                                   

       Business Day : a day (other than a Saturday, Sunday or public holiday)  when banks in London  are open for business.
       Charges : the charges payable by the Customer for the supply of the  Services in accordance with clause 5.
       Commencement Date : has the meaning set out in clause 2.2.
       Conditions : these terms and conditions as amended from time to time by  written agreement of both parties.
       Contract : the contract between the Supplier and the Customer for the  supply of Services in accordance with these   Conditions.
       Customer : the person or firm who purchases Services from the  Supplier.
       Deliverables : the property photos, web profiles, property details,  surveys and any other items produced by the Supplier for the Customer.
       Instruction  Letter : the Suppliers instruction letter  which incorporates these Conditions and contains a description of the services  to be supplied by the Supplier to the Customer.
       Intellectual  Property Rights : all patents, rights to  inventions, utility models, copyright and related rights, trade marks, service  marks, trade, business and domain names, rights in trade dress or get-up,  rights in goodwill or to sue for passing off, unfair competition rights, rights  in designs, rights in computer software, database right, topography rights,  moral rights, rights in confidential information (including know-how and trade  secrets) and any other intellectual property rights, in each case whether  registered or unregistered and including all applications for and renewals or  extensions of such rights, and all similar or equivalent rights or forms of  protection in any part of the world.
      Property: the property identified within the Instruction Letter that  is to be sold by the Supplier, as agent on behalf of the Customer under the  Services
      Sale Value : the actual value agreed within the contract for sale of the  Property between the Customer and a buyer.
      Services : the service of acting as an exclusive property agent in the  sale of the Property supplied by the Supplier to the Customer as set out in the  Instruction Letter and on these Condtions.
       Supplier : Taylor & Co Property Consultants Limited registered in  England and Wales under company number 07499982 with its registered office at  19 Diamond Court Opal Drive, Fox Milne, Milton Keynes, MK15 0DU.                                             


    1. The Instruction Letter constitutes an offer by the Supplier  to provide the Services exclusively on behalf of the Customer in accordance  with these Conditions.                                 
    2. The Instruction Letter  shall only be deemed to be accepted when the Customer signs the Instruction  Letter at which point and on which date the Contract shall come into existence  (Commencement Date).                                
    3. The Contract constitutes the entire agreement between the  parties. The Customer acknowledges that it has not relied on any statement,  promise or representation made or given by or on behalf of the Supplier which  is not set out in the Contract.                              
    4. Any samples, drawings, descriptive matter or advertising  issued by the Supplier, and any descriptions or illustrations contained in the  Supplier's catalogues or brochures, are issued or published for the sole  purpose of giving an approximate idea of the Services described in them. They  shall not form part of the Contract or have any contractual force.                           
    5. These Conditions apply to the Contract to the exclusion of  any other terms that the Customer seeks to impose or incorporate, or which are  implied by trade, custom, practice or course of dealing.                                                         

    1. The Supplier shall use all reasonable endeavours to perform  the Services in a timely fashion, however due to the type of service any  discussed dates for completion shall be estimates only and time shall not be of  the essence for performance of the Services.                                                                     

    1. The Customer shall :                                                                                               
      1. ensure that the terms of the Instruction Letter are complete  and accurat                                  
      2. co-operate with the Supplier in all matters relating to the  Services;                              
      3. provide the Supplier, its employees, agents, consultants and  subcontractors, with access to the Property and other areas as reasonably  required by the Supplier;                                
      4. provide the Supplier with such information and materials as  the Supplier may reasonably require in order to supply the Services, and ensure  that such information is accurate in all material respects;                          
      5. prepare the Property for any viewings arranged by the  Supplier in the provision of the Services; and                 obtain the necessary Energy Performance  Certificate and all necessary licences, permissions and consents which may be  required in order for the Services to start                                                            
    2. If the Supplier's performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (Customer Default) the Supplier shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from the Supplier's failure or delay to perform any of its obligations in the provision of the Services due to the Customers Default.                                                                                                     

    1. The Supplier shall be entitled to charge the Customer                                                                                                                                                           
      1. the Fee for services percentage (as set out in the Instruction Letter) of the Sale Value; and                             
      2. for any expenses and third party charges reasonably incurred and necessary under the Services.                      
    2. The Supplier is under no obligation to instruct third parties or incur any costs without first receiving in cleared funds money from the Customer to cover such third party expenses and/or charges.
    3. In accordance with the Instruction Letter the Supplier shall invoice the Customer on the exchange of unconditional contracts for the sale and purchase (and where the contract is conditional upon completion of all of the required conditions) of the Property with a buyer introduced to the Customer by the Supplier. For the avoidance of doubt, where the Customer has terminated the Contract and then exchanges or is party to a contract that becomes binding with a buyer introduced, referred
    4. The Supplier, in its complete discretion, reserves the right to invoice the Customer for the Charges where a buyer is found by a third party (contrary to the exclusive appointment of the Supplier under the Contract) or by the Customer him/her/themselves and contracts are exchanged for the Sale of the Property during the Suppliers appointment under the Contract.
    5. The Customer shall pay or shall instruct their solicitor to pay the invoice submitted by the Supplier:                                
      1. within 14 days of the date of the invoice; and
      2. in full and in cleared funds to a bank account nominated in writing by the Supplier, and    time for payment shall be of the essence of the Contract.
    6. All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable for the time being (VAT). Where any taxable supply for VAT purposes is made under the Contract by the Supplier to the Customer, the Customer shall, on receipt of a valid VAT invoice from the Supplier, pay to the Supplier such additional amounts in respect of VAT as are chargeable on the supply of the Services at the same time as payment is due for the supply of the Services.
    7. Without limiting any other right or remedy of the Supplier, if the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment (Due Date), the Supplier shall have the right to charge interest on the overdue amount at the rate of 4 per cent per annum above the then current Bank of England's base lending rate accruing on a daily basis from the Due Date until the date of actual payment of the overdue amount, whether before or after judgment, and
    8. The Customer shall pay all amounts due under the Contract in full without any deduction or withholding except as required by law and the Customer shall not be entitled to assert any credit, set-off or counterclaim against the Supplier in order to justify withholding payment of any such amount in whole or in part. The Supplier may, without limiting its other rights or remedies, set off any amount owing to it by the Customer against any amount payable by the Supplier to the Customer                                              

    1. All Intellectual Property Rights in or arising out of or in connection with the Services shall be owned by the Supplier.
    2. The Customer shall not use any of the Deliverables without the Suppliers prior written consent                           

    1. In connection with delivering the Services to you, and under the Data Protection Act 1998 (Act) the Supplier will act as data controllers and will be processing personal data on your behalf. The Supplier will however take steps to protect your data against any unauthorised or unlawful processing and against accidental loss or destruction of, or damage to personal data which are contrary to the Act.
    2. It may be appropriate to disclose personal data to third parties such as HM Revenue and Customs, the Land Registry, your mortgage lender, and such other third parties during the course of the Services. By signing this Agreement you consent to the Supplier doing so.
    3. The Supplier will not keep any data or information any longer than is necessary in accordance with the Act. The Supplier however is obliged by statute to maintain records for at least 6 years from the date of completion of the Services which by signing this Agreement you consent to the Supplier doing so.
    4. This clause 7 will continue in full force and effect beyond the termination or expiry of our contractual relationship                                                                           

    THE CUSTOMER'S ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE                                                                           
    1. Nothing in these Conditions shall limit or exclude the Supplier's liability for :
      1. death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;
      2. fraud or fraudulent misrepresentation; or
      3. breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).
    2. Subject to clause 8.i:
      1. the Supplier shall not be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract including any losses that may result from a deliberate breach of the Contract by the Supplier, its employees, agents or subcontractors; and
      2. the Supplier's total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, including losses caused by a deliberate breach of the Contract by the Supplier, its employees, agents or subcontractors shall not exceed the Charges.
    3. Except as set out in these Conditions, all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract
    4. This clause 8 shall survive termination of the Contract.                                                                       

    1. Subject to clause 9.ii and without limiting its other rights or remedies, each party shall have the right to terminate the Contract by giving the other party 2 weeks written notice.
    2. Unless the Customer decides that they no longer wish to sell the Property, the Customer shall not be entitled to terminate the Contract under clause 9.i where a buyer, previously introduced to the Customer by the Supplier, is in negotiation to purchase the Property and is prepared and able to enter into a contract of exchange for the purchase of the Property.

    1. On termination of the Contract for any reason :                                                                                                    
      1. the Customer shall immediately pay to the Supplier all of the Supplier's outstanding unpaid invoices and interest and, in the event that there are expenses or charges in respect of Services of third party costs supplied but for which no invoice has been submitted, the Supplier shall submit an invoice, which shall be payable by the Customer immediately on receipt;
      2. the Supplier shall be entitled to retain all Deliverables and shall be under no obligation to provide any copies to the Customer;  
      3. the accrued rights, remedies, obligations and liabilities of the parties as at expiry or termination shall not be affected, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry; and    
      4. clauses which expressly or by implication have effect after termination shall continue in full force and effect.                                                                                                 
  • 11. GENERAL

    1. Assignment and subcontracting :                                                                      
      1. The Supplier may at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights
      2. The Customer shall not, without the prior written consent of the Supplier, assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.                                                              
    2. Variation: Except as set out in these Conditions, any variation, including the introduction of any additional terms and conditions, to the Contract, shall only be binding when agreed in writing and signed by the Supplier.
    3. Severance: If a court or any other competent authority finds that any provision of the Contract (or part of any provision) is invalid, illegal or unenforceable, but  would be valid, enforceable and legal if some part of it were deleted or altered, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable and the rest of the provisions of the Contract shall remain unaffected.
    4. Governing law and jurisdiction: This Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, English law, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wale